Writing and Designing Manuals and Warnings

Combining the latest research with the author's nearly 30 years of experience helping companies improve instructions and warnings, this how-to book covers nearly every aspect of developing state-of-the-art product manuals and safety warnings. This fourth edition of a bestseller reflects the many changes that have taken place in the industry, including the new ASI standard governing safety information in manuals and the revised ANSI standard governing safety label design. The text features new and updated discussions of integrated product safety, technical products, failure-to-warn arguments in product liability cases, and greater reliance on the Internet for information on product safety.